Feel free to contact us at Natures Arena at [email protected] or call us at 732-806-7442 and we will promptly respond. You can reach with out to us about your billing, shipping and product inquiries. If you need help deciding on which product suits you, or if you have specific questions about a product, go ahead and shoot us an email. You can contact us at anytime. The normal response time is within 24 hours.